We appreciate you being one of our homeowners, and part of our commitment is offering warranty coverage and customer support. Your Buffington Homes Warranty Program lasts one year from the date of closing, and our team is here to help process requests or answer questions as needed!
Need help troubleshooting something in your home or want to review the details of your coverage? We've pulled together some helpful resources, which you can access below.
In the event you have a warranty request, we make it easy to reach us. Please fill out the form below. We'll get back to you within 3 to 4 days.
Need Us Sooner?
If you're experiencing an emergency, your Closing Packet has a list of approved service providers you can call directly. If it's after business hours, please select the type of emergency below to fill out the emergency form.
heat is not working and it is below 50 degrees
A/C Is Not Working and it is above 85 degrees
I have a plumbing leak or other water leak
Water is or has leaked during a storm
I have no electricity and have already contacted the electrical provider
Total loss of water and have already contacted the water provider
emergency Request Form
Please fill out the emergency request form below and we will be in touch with you as soon as possible! Once you have filled out the form please call our support line at 479-601-5094 to expedite your request.