Whether you're a first-time homeowner or feel like a seasoned pro, you can rest easy knowing we offer service coverage and customer support as part of our commitment to you.
Your Buffington Homes Service Plan lasts one year from the date of closing, and we give you a helpful Closing Service Packet that outlines all of the details of your coverage.
In the event you have a service request, we make it easy to reach us. For the fastest response, please fill out the form below. On weekdays, we'll be able to get back to you within 24 hours. If it's a weekend, we'll respond the next business day.
Need Us Sooner?
If you're experiencing an emergency, your Closing Packet has a list of approved service providers you can call directly. If it's after business hours, please select the type of emergency below to fill out the emergency form.
heat is not working and it is below 50 degrees
A/C Is Not Working and it is above 85 degrees
I have a plumbing leak or other water leak
Water is or has leaked during a storm
I have no electricity and have already contacted the electrical provider
Total loss of water and have already contacted the water provider
emergency Request Form
Please fill out the emergency request form below and we will be in touch with you as soon as possible! Once you have filled out the form please call our support line at 479-601-5094 to expedite your request.