At Buffington Homes, we are always looking for ways to improve our team and services so we can deliver a better experience to our homeowners. With this in mind, our sales team recently traveled to Forth Worth, TX to spend a few days with
Forrest Performance Group learning and educating ourselves on how we can be the best sales people we can be! Here are some key takeaways our team members had from the trip:
Ron, Community Sales Manager - Central Park
- Selling is not something you do to someone, selling is something you do for someone
Kristi, Community Sales Manager - Brentwood
- Tell prospects and clients you appreciate them and enjoy time with them, it makes it more natural to reconnect and touch base with them again in the future
Jason, Community Sales Manager - The Parks at Brighton
- Good salespeople are always assessing themselves more than others, and are willing to push ego aside to look openly and honestly about what they need to improve on
Jackie, Community Sales Manager - Silo Falls
- Pricing integrity is a value and benefit to all of your customers, discounting the product now will hurt previous buyers and future buyers alike
Catherine, Community Sales Manager - Creek Meadow
- See yourself not as a salesperson but as someone in a leadership role, helping the client navigate through the transaction as an employer helps and employee navigate through a job
Emily, Community Sales Manager - The Cottages at Old Wire
- There is a difference between pleasing and satisfying - there are negative moments during the home building process, but that moment is not the end of the story. The goal is not to try to please everyone during every part of the process, but to have a satisfied buyer whose needs, wants, and expectations have been met at the end of the project
Allison, Director - Buffington Homes Design Center
- Selling is noble, you're not pushing a product onto someone, you're a home advisor - your client wants a home and you are advising them through the options to help them be sure they've made the best decisions for their home
Elizabeth, Director of Sales
- Treat everyone you meet like it is their birthday! Bring energy and enthusiasm into every conversation
Juliana, Director of Marketing & Principal Broker
- A positive mindset will change the situation for you and for others. You have a choice when it comes to your mindset. Lead people through a positive experience by starting with your own perspective
We can't way to share our passion and dedication to new homes with our soon-to-be Buffington homeowners! Can you tell we had a little fun along the way, too?
Buffington Homes of Arkansas is a new home builder in Fayetteville, AR building homes and communities that fit a variety of lifestyles. Visit www.buffingtonhomesar.com for more information.
